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Programs We Offer
How to Supervise-Basic HR Skills for Leads, Supervisors and Managers:
Learn the basic skills and knowledge every supervisor and manager needs to tackle the complex challenges in today's workplace.
How to Become an Effective Leader:
In this session you will learn the elements of effective leadership and how to assess relationships with employees.
How to Interview and Select the Best Employees:
Learn new recruitment and selection strategies, and how to fill vacant jobs in a timely and successful manner.
How to Understand Employment Law:
Learn about the laws that impact the employment relationship.
How to Listen and Communicate Effectively:
Learn strategies for effective communication and dealing with difficult people.
How to Manage Employee Performance:
Learn how to develop criteria and performance standards to measure and employee's work, how to deal with conflict situations, and how to avoid violence in the workplace.
How to Keep Employees Safe:
Discover the legal and ethical responsibilities of a supervisor and the business benefits of providing a safe working environment.
How to Train Employees on the Job:
Learn about the different ways employees learn and the variety of training techniques you can use, how to develop an employee training plan, and how to create and use job aids to improve employee performance.
How to Motivate Employees:
Learn the how and why of current pay practices behind your own organization's compensation policies.
How to Manage Multiple Priorities:
Learn how to balance the many priorities you are faced with everyday at work.
Train the Trainer
This is an intensive 16 hour course, and is a hand’s on approach to the improvement of teaching and learning skills. This workshop develops competence and confidence as an instructor, and is suitable for novice instructors and seasoned instructors alike.